Data Protection Philippines Your Rights

extremecash Privacy Policy for Filipino Players

This Privacy Policy explains how extremecash collects, uses, stores, and protects the personal information of players registered on our Philippines gaming platform. We are committed to handling your data responsibly and in accordance with applicable Philippine data privacy laws.

How We Collect and Use Your Information

Information We Collect

When you register an account on extremecash, we collect personal information that is necessary to verify your identity, process your transactions, and comply with Philippine regulatory requirements. This includes your full name, date of birth, residential address in the Philippines, email address, and mobile number. We also collect financial information such as your GCash or Maya account details when you make deposits or request withdrawals in Philippine pesos. During the account verification process, we may request a government-issued ID such as a Philippine passport, driver's licence, or SSS card to confirm your identity and age eligibility. Technical data such as your IP address, device type, browser information, and session logs are automatically recorded each time you access the platform. We use cookies and similar tracking technologies to remember your preferences, maintain your login session, and improve the overall performance of the platform for Filipino users. All information collected is stored securely and is only accessible to authorised personnel within the extremecash team.

How We Use Your Data

The personal information you provide is used primarily to operate and maintain your extremecash account, process deposits and withdrawals, and deliver the gaming services you have requested. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or these policies. Your data is also used for identity verification and fraud prevention purposes, helping us protect both you and the integrity of the platform. Where required by Philippine law or by our regulatory obligations, we may use your information to generate compliance reports or respond to lawful requests from government authorities. We analyse aggregated, anonymised usage data to improve our platform features, optimise the mobile experience, and better understand how Filipino players interact with our sports betting and casino-style entertainment products. We do not use your personal data to serve third-party advertising, and we do not sell your information to any external marketing companies. If you have opted in to receive promotional communications, you may unsubscribe at any time by contacting our support team at the email address listed in the footer of this page.

Sharing and Disclosure of Information

extremecash does not sell, rent, or trade your personal information to third parties for their own commercial purposes under any circumstances. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors for GCash and Maya transactions, identity verification partners, and cloud hosting providers, all of whom are contractually bound to handle your data securely and only for the purposes we specify. In cases where we are legally required to disclose information — for example, in response to a court order, a request from the Philippine National Privacy Commission, or an investigation by law enforcement — we will comply with applicable Philippine law. If extremecash undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We may also share anonymised, aggregated statistical data with industry partners or regulators for reporting purposes, but this data cannot be used to identify any individual player. Any third party that receives your data is required to maintain appropriate security measures and is prohibited from using it for any purpose beyond what is strictly necessary. We will notify you of any material changes to our data-sharing practices through the platform or by email.

Data Security and Retention

We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction, including SSL encryption for all data transmitted between your device and our servers. Access to personal data within the extremecash team is restricted on a need-to-know basis, and all staff who handle player data are trained in data protection best practices. We retain your personal information for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations. If you close your account, we will retain certain records for the minimum period required by law before securely deleting or anonymising them. In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant Philippine authorities in accordance with the Data Privacy Act of 2012. You are encouraged to use a strong, unique password for your extremecash account and to enable any available two-factor authentication to further protect your login credentials. If you suspect any unauthorised access to your account, please contact our support team immediately using the email address shown in the footer.

Your Rights as a Data Subject

As a Filipino player registered on extremecash, you have rights under the Data Privacy Act of 2012 (Republic Act No. 10173) with respect to your personal information held by us. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal information we hold about you, and the right to correct any inaccurate or outdated information in your account. You may also request the deletion or blocking of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team using the email address provided in the footer of this page, and we will respond to your request within the timeframe required by applicable law. We are committed to making this process straightforward and accessible for all Filipino players on our platform.

Privacy Questions from Filipino Players

Quick answers to the most common data privacy questions about your extremecash account.

No. extremecash does not sell, rent, or share your personal information with third-party advertisers or marketing companies. Your data is used solely to operate your account, process payments, and comply with Philippine regulatory requirements. We may share anonymised, aggregated data for industry reporting purposes, but this cannot be used to identify you as an individual. If you have any concerns about how your data is used, you can contact our support team at the email address in the footer of this page.

You can request a copy of the personal information extremecash holds about you by contacting our support team using the email address shown in the footer of this page. Please include your registered account details so we can verify your identity before processing the request. We will respond within the timeframe required under the Data Privacy Act of 2012. There is no charge for a standard data access request. For more information about your rights as a data subject in the Philippines, you may also visit the National Privacy Commission website.

If you close your extremecash account, we will retain certain records for the minimum period required by Philippine law and our regulatory obligations before securely deleting or anonymising your personal data. This retention is necessary to comply with anti-money laundering regulations, tax reporting requirements, and responsible gaming obligations. During the retention period, your data will not be used for any active marketing or operational purposes. Once the retention period has expired, your personal information will be permanently deleted from our systems. If you have questions about the specific retention periods that apply to your account, please contact our support team.

Yes. All payment information, including your GCash and Maya account details, is handled using industry-standard encryption and is transmitted over secure SSL connections. extremecash does not store full payment credentials on our servers beyond what is necessary to process your transactions. Our payment processing partners are contractually required to maintain the same high security standards. If you notice any suspicious activity related to your payment methods, please contact our support team immediately using the email address in the footer. You can also visit the FAQ page for more guidance on account security.

Questions About Your Privacy?

If you have any questions about this Privacy Policy or how extremecash handles your personal data, visit our FAQ page or log in to your account to manage your preferences.